Genuine Genie® Parts

Click here to read our FAQs on the new global parts and warranty website Please note that our terms and conditions for parts have been updated.

Click here for more information.

Watch our step-by-step video below to learn how to order parts using our new website.


Click here to download the printable version of the parts online tutorial.

Click here to visit our warranty page.

At the heart of our network is our state-of-the-art distribution centre that ship 95% of parts throughout Europe within 24-hours of your order
to help you keep your equipment running.
- 24-Hour online ordering
- Serial number Smart Parts Look-up System to find precise parts fast
- Onsite parts pick-up from the Netherlands.

Access our Smart Parts Look-up System» 


Benefit NOW from our monthly parts promotion @Monthly Parts Offer» 

Order parts here» and at

Contact our parts department:
Tel: +31 165 519313                

Fax: +31 165 511148


Rosaria Anello
Dominique Luijckx
John Brouwers
T:  31 (0)165 519314
     31 (0)165 519332
     31 (0)165 519452

Germany, Austria, Switzerland

John Brouwers
Dominique Luijckx
T: 0800180-9017 ext. 1 

Eastern Europe

Dominique Luijckx
John Brouwers
T: 31 (0)165519452
    31 (0)165519332


Rosaria Anello
T:800-148258 ext. 1


Robert Zaandam
Jocelyne van Rijsbergen
Elodie Veerman
T: 0805-110730

Middle East

Max van der Hoek
Amy van Terheijden
T: 31 (0)165 519362 

Scandinavia and Baltic States

Maaike Visser
T: 0200-330010   for Sweden
All other countries + 31 165 519413

East and South Africa

Max van der Hoek
Amy van Terheijden
T: 31 (0)165 519380
    31 (0)165 519388

North/Central Africa

Robert Zaandam
T: 31 (0)165 519311 

Russia and other CIS countries

Dominique Luijckx
T: 31 (0)165 519332

Spain, Portugal

Dominique Luijckx
Barbara Hernandez Sastre
T: +34 900 808 110 ext. 1 

Uk and Ireland

Rudy van Bruggen
Amy van Terheijden
Maaike Visser
Max van der Hoek
T: 0800-9883739