Parts

Genuine Genie® Parts

Click here to read our FAQs on the new global parts and warranty website www.gogenielift.com. Please note that our terms and conditions for parts have been updated.

Click here for more information.

Watch our step-by-step video below to learn how to order parts using our new website.

 

Click here to download the printable version of the parts online tutorial.

Click here to visit our warranty page.

At the heart of our network is our state-of-the-art distribution centre that ship 95% of parts throughout Europe within 24-hours of your order
to help you keep your equipment running.
- 24-Hour online ordering
- Serial number Smart Parts Look-up System to find precise parts fast
- Onsite parts pick-up from the Netherlands.

Access our Smart Parts Look-up System» 
 

EXCLUSIVE SPECIAL OFFER

Benefit NOW from our monthly parts promotion @Monthly Parts Offer» 
 

Order parts here» and at awp.euparts@terex.com

Contact our parts department:
Tel: +31 165 519313                

Fax: +31 165 511148
Enquiries: awp.emearpartsenquiries@terex.com

Benelux

John Brouwers
Dominique Luijckx
Martijn Proper
E:  AWP.EMEARCSBNESE@terex.com
T:  31 (0)165 519332
     31 (0)165 519452
     31 (0)165519308
 

Germany, Austria, Switzerland

John Brouwers
Dominique Luijckx
Martijn Proper
E: AWP.EMEARCSBNESE@terex.com
T: 0800180-9017 ext. 1
 
 

Eastern Europe

John Brouwers
Dominique Luijckx
Martijn Proper
E: AWP.EMEARCSBNESE@terex.com
T: 31 (0)165519452
    31 (0)165519332
    31 (0)165519308
 

Italy

Dominique Luijckx
E: AWP.EMEARCSBNESE@terex.com
T:800-148258 ext. 1

France

Robert Zaandam
Elodie Veerman
E: AWP.EMEARCSFRA@terex.com
T: 0805-110730

Middle East

Max van der Hoek
Nikkie de Regt
E:  AWP.EMEARCSNEME@terex.com
T: 31 (0)165 519362
 

Scandinavia and Baltic States

Maaike Visser
E:  AWP.EMEARCSNEME@terex.com
T: 0200-330010   for Sweden
All other countries + 31 165 519413

 

East and South Africa

Max van der Hoek
Nikkie de Regt
E:  AWP.EMEARCSNEME@terex.com
T: 31 (0)165 519380
    31 (0)165 519412

North/Central Africa

Robert Zaandam
Elodie Veerman
E: AWP.EMEARCSFRA@terex.com
T: 31 (0)165 519311
T: 31 (0)165 519310
 
 

Russia and other CIS countries

Dominique Luijckx
Maaike Visser
E: AWP.EMEARCSBNESE@terex.com
T: 31 (0)165 519332
T: 31 (0)165 519413
 

Spain, Portugal

Dominique Luijckx
Robert Zaandam
E: AWP.EMEARCSBNESE@terex.com
T: +34 900 808 110 ext. 1

Uk and Ireland

Pawel Majewski
Amy van Terheijden
Maaike Visser
Max van der Hoek
E:  AWP.EMEARCSNEME@terex.com
T: 0800-9883739